Talks & master-classes

Master-class. Managing Conflicts With Clients. A Practical Training

October 12, 17:30
Room V

In this activity the participants will analyze and model most frequent conflict situations with clients of IT-companies and master new communication skills and techniques for managing agressive communication. The training is conducted by Andrei Maiboroda – experienced sales expert in the IT field, CEO @ GreenBusiness, author of Sell Is Help, Doing By Heart and other books.

Andrei Maiboroda

Andrei Maiboroda|Андрей Майборода

Founder & CEO, Greenbusiness Consulting

Business trainer, author, lector at ITMO University, founder of the first sales performance optimization agency GreenBusiness specializing in IT. Passionate lector and coach.

Sponsors & Partners

Sponsors

Gold

JetBrainsFirst Line Software

Sponsors

BellSoftPVS-Studio

Embedded

Auriga

Partners

Gold

Digital October

Main partners

RUSSOFTAP KIT

In cooperation

ACM Special Interest Group on Software EngineeringAssociation for Computing Machinery

Technical partners

CUSTIS0x1.tvMajordomo

Organizers

Software Russiai-Help